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 Emergency Communications Services
American Red Cross communication services keep military personnel in
touch with their families following the death or serious illness of a
family member or other important events, such as the birth of a child.
The Red Cross quickly sends these communications on behalf of the family
to members of the U.S. Armed Forces serving anywhere in the world,
including ships at sea, embassies and isolated military units. The
information or verification in a message assists the service member's
commanding officer with making a decision regarding emergency leave.
How to Contact the Red Cross to Send an Emergency Communication
Message
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Service personnel stationed in the
United States and their immediate family members may call the Red
Cross Service to the Armed Forces Centers for help 7 days a week, 24
hours a day, 365 days a year. The toll-free telephone number is
1-877-272-7337.
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Other family members who do not reside in
the service members' household, members of the National Guard and
Reserves, retirees and civilians may access Red Cross services
through their local Red Cross chapter, which is listed in local
telephone books and at http://www.redcross.org/where/where.html.
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Overseas personnel stationed on military
installations should call base or installation operators or the
on-base Red Cross offices.
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At overseas deployment sites, contact the
American Red Cross deployed staff.
When calling the Red Cross to send an emergency message to a family
member, it is helpful to have the following information. All
information is kept confidential.
Service member’s:
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